Game Face Academy is Game Face’s NEW and long-awaited on-demand training resource for individual professionals. After three decades training some of the top brands in Corporate America, Game Face is now making its acclaimed Sales, Customer Service, and Sales Management training programs FULLY AVAILABLE to anyone in business who wants to be the best TODAY!
In today’s hypercompetitive economy, employers are not looking for degrees they are looking for SKILLS. The ability to secure new business, deliver a world-class customer experience, and effectively manage a revenue-generating organization are some of the most valuable skills in any business. Make an investment today in your most valuable asset: YOU! Successful careers are made here!
PROGRAMS
GAME-CHANGING PROFESIONAL SALES TRAINING™
Course #1: What is Sales?
Before we can master this critical function of any organization, we have to honestly ask, “What is Sales?” This course will once and for all change every person’s view of sales as they come to understand and appreciate its positive role in the success of any career, business, economy, or society.
Course #2: Certification of Expertise in Sales Principles
Sales techniques that lack principle are just tricks. This in-depth Certification course teaches the learner a refreshing yet timeless approach to customer and interpersonal relationships based on key principles which form the foundation of the Sales Game Changer System™. Upon successful completion of this course each sales professional will receive a certificate validating their expertise in sales principles.
Course #3: Certification of Expert Sales Skills
The most extensive of all our Certification courses, here the learner will begin mastering 7 core skills that guarantee sustainable sales success. These essential and transformative skills cover the sales cycle from prospecting to “closing” to earning repeat business. Upon successful completion of this course each sales professional will receive a certificate validating their sales skills expertise.
GAME-CHANGING CUSTOMER SERVICE TRAINING™
Course #1: What is Service?
Without customers there is no customer service. So if service professionals understand their complementary role with the sales function, they can more skillfully facilitate the “second sale”. Here we lay out the critical contributions of service in any organization.
Course #2: Certification of Expertise in Customer Service Skills
Your product or service may be top shelf. But the #1 reason customers don’t return is because they perceive being mistreated. How to reasonably and consistently exceed customer expectations is the focus of this course. Upon successful completion of this course each service professional will receive a certificate validating their expertise in customer service skills.
Course #3: Certification of Expert Customer Care
With Game Face’s powerful and acclaimed LEAAD Rule for Service™, reps will enjoy Turning Complaints into Compliments™ because of the professional and decisive way they solved the problem. Upon successful completion of this course each service professional will receive a certificate validating their expertise in customer care.
GAME-CHANGING SALES MANAGEMENT TRAINING™
Game-Changing Sales Management Training
How to smoothly transition from successful individual contributor to strong sales manager. Learn the secrets that have helped extraordinary sales managers turn people into top producers, and why high-achievers want to work for them. Here you’ll develop managerial skills that propel your team to the next level. Upon successful completion of this course each sales manager will receive a certificate validating their expertise in sales management.
GAME-CHANGING SALES COACHING™
Game-Changing Sales Coaching
A single sales coaching session with Game Face isn’t a motivational speech, it’s part of an ongoing relationship filled with objective mentoring, strategic planning, and innovative problem-solving. Game-Changing Sales Coaching turns our proven principles and skills into personalized sales actions involving your current prospects & clients. It’s next-level guidance to achieve superior sales results.
“Game Face training was the best training my team has ever participated in. Since the training, calls have improved dramatically, and we are seeing better results from our interactions with prospects and clients. I really appreciated the course design and quality of the delivery—it is not your typical sales training!“
-Lee McNeil Former Senior Manager, Business Development, Crucial Learning
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